1. Domain Name
   
   1. Can I choose my own domain?
      
   2. Do I need to purchase my own domain name?
      
   3. Does it matter where I register my domain name?
      
   4. How much does it cost for me to own the domain name?
      
   5. Who will own the domain name of my city directory?
      
   6. What if I want to change my name later?
      
   
   
2. Site Administration
   
   1. Can I add more web pages so I can offer more content?
      
   2. Can I put information about other cities on my CityAmerica site?
      
   3. Can I copy content and images from other CityAmerica sites?
      
   4. Can I customize the look of my site?
      
   5. Can I put affiliate ads on my site?
      
   6. Can I accept credit cards on my site?
      
   7. How much space will the program take up on my computer?
      
   8. How many different web site themes do I have to choose from?
      
   9. I do not know any HTML and am quite new to the Internet. Can I do this?
      
   10. Will I be able to work off line?
       
   11. Would I be able to provide our own content as well as provide news and information from other sources through RSS feeds?
       
   12. Who will create the ads for my customers?
       
   
   
3. General Questions
   
   1. Am I limited to a certain number of advertiser's for my directory?
      
   2. Can I own more than one city directory?
      
   3. Can I own a directory if my city is in Canada, England or Australia?
      
   4. Can you share with me some of the ways I can market my local site?
      
   5. Can I see some of your other clients sites?
      
   6. If businesses can list their own company, will I have control over who lists their business in my directory?
      
   7. How long does it take to build my site after ordering?
      
   8. Will my directory be branded anywhere with your name?
      
   9. How do I market this business? Do I contact businesses in person? Do you suggest thru e-mail? Do you suggest auto responders?
      
   10. How much do I charge for ad space?
       
   11. Do you have contracts that I can use with my customers, or do I have to come up with my own?
       
   12. What if my city is taken?
       
   13. How do I find out if my city is taken?
       
   14. I am really interested, but want to think about it first. Can you hold my city for me?
       
   15. Do I need a business license?
       
   16. How many man hours can I expect to put into this business?
       
   17. Can I work this business off more than one computer?
       
   18. Do I get a discount if I want multiple cities?
       
   19. What forms of payment will you accept?
       
   20. Do I have to sign a contract?
       
   21. Do I have to live in the city that I want?
       
   22. Are there any other costs associated with my site?
       
   23. How much money can I really make?
       
   24. What kind of support do you offer?
       
   25. Is the site pre-populated with business directory listings or will I have to enter them myself?
       
   26. Can I check out a demo site before I sign up?
       
   27. Can you hold my city for me until I’m ready to sign up?
       
   28. What if years down the road I wish to sell my business?
       
   29. What will my site look like when I sign up?
       
   30. What currencies are supported?
       
   31. Are your sites secure?
       
   
   
4. Hosting
   
   1. What does my hosting plan include?
      
   2. What if I need more space or data transfer? Can I upgrade?
      
   3. Can I host the site on my own server?
      
   4. Does your hosting include an SSL certificate?
      
   
   

Yes, as long as it does not include the name of another city that is not your secured market area. Also we prohibit using a county name or the word "county" unless it is the same as your secured market area or you have secured the rights to the entire county.

Example: Your city is Rancho Bernardo California. You many not choose a domain name that has San Diego in it.

Also, you cannot use anything offensive or obscene in your domain name choice.

We recommend you include the name of your city in your domain name - as it will help your site in search engine ranking. We offer you many suggestions at sign up, but you can choose whatever you want.

City America DOES NOT supply the domain name for your business. It is your responsibility to chose, pay for and maintain your domain name management each year. 

No, you can choose any domain registrar you wish. 

Every registrar pricing is differnt, so you can shop around. 

You will own your own domain name. 

We can set your site up on whatever domain name you wish but there will be a $35 change fee to change it later. 

Yes! You may add pages and links to local attractions for informational purposes. You may NOT make your site to "appear" as though it were a site serving a city that is already woned by another City America member. Example: if you leased Rancho Bernardo, California, you could NOT call your site the SanDiegoCityGuide.com nor could you put on your site words like "San Diego's best directory". You could however put information on your Rancho Bernardo site about the San Diego Zoo etc.

Only if you have permission from the other City America site owner to use their content. Please be aware, members may have had to purchase a license from a third party to use the image themselves and if you use it without asking first, you could find yourself violating copyright laws.

• 1000 megs of disc space
• 25,000 megs of data transfer
• Email forwarding

Our membership does not include an SSL certificate. Browsers today will warn that our login pages are not encrypted but as such we are never considered a target ot hacking since we do not now and never will store any banking information such as credit card numbers within our databases.

Should you wish to purchase and have us install an SSL certificate, an installtion fee must apply for adminstrative time as well as a dedicated IP address which is *required* for any SSL installation. Fees are reasonable and will require you to complete certain steps yourself from within the SSL provider from which you purchsae your certificate. Contact us for more information should having an SSL certificate be something you would require. This fee would be charged annually for as long as you remain a member of CIty America, but is optional and is subject to change. Currently the fee for the IP address is $25 per year.

Yes! You can operate as many sites as you like. You only pay the setup fee for your 1st site. Additional sites - you will just pay the monthly payment per site. Multiple sites may make you eligible for reduced rates! Contact us if you wish to add additional sites under your City America membership. You can also combine cities/towns for additional savings.

If you decide that City America is not for you, you can cancel anytime. We do not require that you stay with us for any length of time. If you wish to cancel, you need only let us know at least one business day before your next installment is due.

You will have to agree to our TOS, however.
http://www.cityamerica.com/pages/tos

This is the only agreement to which you must sign.

Your one time set up and monthly/quarterly/annual investments are all you pay to us.

You should plan on the costs of promoting or selling ads on your site which could include (but not limited to) costs for printing fliers, business cards, other promotional materials etc.

*Your site also includes a set amount of disc storage and data transfer and if exceeded you may need to upgrade for a small fee to a larger plan to accommodate your traffic to your site. You can learn more about this here:
http://cityamerica.com/pages/upgrades

We also have a terrific area just for our members to network with one another. Members share ideas, fliers they have created, marketing tips and much more in our forum area and our marketing aides area.

Support Includes:

Yes (for US and Canadian Cities only), if you wish to have this done for you at your site's initial construction free of charge, we can do it! This will help give your site's very first visitors information they may be looking for! It ensures every category in your business directory will have at least one business for your visitors!

The listings are very generic (name, 2-3 word description, address, phone). Then you can up sell these business owners to a paid listing at whatever cost you want that would include a detailed description, their logo and photos, website link, facebook, email contact, map to business, driving directions, and other great features.

Click here to login as an administrator.
This link will open in a new tab/window.

Username: admin
Password: demo

You can sell your established business and client base, domain name and other business assets for whatever amount you feel it is worth. City America policy requires the new owner fully understand our terms of service and there being a monthly/quarterly/annual payment for membership, software use and hosting if they wish to keep your site on our software. A $100 transfer fee will be charged to the seller so please consider this expense when setting your sale price.

Your website will look like an almost identical clone of our demo site as seen here:

http://demo.cityamerica.com

All pages and content on pages will be already set up for you. You can expect to add local information and photos from your area to help customize it for your own location.

Our software supports US$, CAD$, AUD$, UK Pounds or EUR.

Our sites are secure. That being said, the first and foremost level of security is and always will be the strength of your password. We create strong passwords for your sue when your site is contructed. We encourage you to never use dictory words or a password that you always use for other accounts. It should be unique only to your business and it should be a random string of letter, numbers, capitals and special characters for good measure.

Our sites never store critically sensitive information on any of your visitors such as creit card numbers, so your advertisers and visitors will never need fear any kind of break in will harm them in that manner. In all our years of bsuiness we have never had break ins and we do ahve tough security measures in place to ensure accout passwords are not easily obtained.