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DMCA Policy

City America, LLC (“Company”) is a Service Provider under Title II of the Digital Millennium Copyright Act, 17 U.S.C. Section 512 (“DMCA”). The Company respects the legitimate rights of copyright owners, and has adopted an efficient notice and takedown procedure as required by the DMCA and described herein. This policy is intended to guide copyright owners in utilizing that procedure, and also to guide users in restoring access to websites that are disabled due to mistake.

Notice to Owners of Copyrighted Works

The DMCA provides a legal procedure by which you can request any Service Provider to disable access to a website where your copyrighted work(s) are appearing without your permission. There are two parts to the legal procedure: (1) writing a Proper DMCA Notice, and (2) sending the Proper DMCA Notice to the Company’s Designated Agent.

How to Write a Proper DMCA Notice

A Proper DMCA Notice will notify the Company of particular facts in a document signed under penalty of perjury. We refer to this as a “Proper DMCA Notice.” To write a Proper DMCA Notice, please provide the following information:

1. Identify yourself as either:

(a) the owner of a copyrighted work(s), or

(b) a person “authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”

2. State your contact information, including your TRUE NAME, street address, telephone number and e-mail address.

3. Identify the copyrighted work that you believe is being infringed, or if a large number of works are appearing at a single website, a representative list of the works.

4. Identify the material that you claim is infringing your copyrighted work, to which you are requesting that the Company disable access over the World Wide Web.

5. Identify the location of the material on the World Wide Web by providing “information reasonably sufficient to permit the Company to locate the material.”

6. State that you have “a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agents, or the law.”

7. State that the information in the notice is accurate, under penalty of perjury.

8. Sign the notice with either a physical or electronic signature.

Sending the Proper DMCA Notice to the Designated Agent

To exercise your DMCA rights, you must send your Proper DMCA Notice to the following agent designated by the Company (the “Designated Agent”). The contact information for the Company’s Designated Agent is:

Mail to:

CityAmerica - Legal Department
DMCA Agent
6671 W.Indiantown Rd. Suite 50-259
Jupiter, FL 33458

What We Do When We Receive a Proper DMCA Notice

The Company will follow the procedures provided in the DCMA, which prescribed a notice and takedown procedure, subject to the user’s right to submit a counter-notification claiming lawful use of the disabled works.

Notice and Takedown Procedure

It is expected that all users of any part of the Company’s system will comply with applicable copyright laws. However, if the Company is notified of claimed copyright infringement, or otherwise becomes aware of facts and circumstances from which infringement is apparent, it will respond expeditiously by removing, or disabling access to, the material that is claimed to be infringing or to be the subject of infringing activity. The Company will comply with the appropriate provisions of the DMCA in the event a counter-notification is received by its Designated Agent.

Notice to Users of the Company Systems

Pursuant to the Terms of Service you agreed to, you are required to use only lawfully-acquired creative works as website content, and your website may be disabled upon receipt of notice that infringing material is appearing there. The Company also respects the legitimate interests of users in utilizing media content lawfully, being permitted to present a response to claims of infringement, and obtaining timely restoration of access to a website that has been disabled due to a copyright complaint.

You may protest a DMCA notice by submitting a counter-notification as described below.

Writing and Submitting a Proper Counter-Notification

If access to your website is disabled due to operation of the Company’s notice and takedown procedure described above, and you believe the takedown was improper, you must submit a Proper Counter-Notification.

Writing a Proper Counter-Notification

A Proper Counter-Notification will notify the Company of particular facts in a document signed under penalty of perjury. We refer to this as a “Proper Counter-Notification.” To write a Proper Counter-Notification, please provide the following information:

1. State that access to your website was disabled due to operation of the notice and takedown procedure.

2. Identify the material that has been removed and designate its URL prior to removal.

3. State, under penalty of perjury:

(a) your name, address and telephone number,

(b) that you “have a good faith belief that the material was removed or disabled as result of mistake or misidentification of the material,” and

(c) that you “consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located.”

Sending the Counter-Notification

To exercise your DMCA rights, you must send your Proper Counter-Notification to the “Designated Agent” for the Company, whose contact information is:

Mail to:

CityAmerica - Legal Department
DMCA Agent
6671 W.Indiantown Rd. Suite 50-259
Jupiter, FL 33458

Repeat Infringers

If a user is violating the Company’s DMCA Policy or any of the Terms of Service, they will be subject to immediate termination. Furthermore, repeat infringers will not be tolerated. Many of the Company’s Services do not have account holders or subscribers. For Services that do, the Company will, in appropriate circumstances, terminate repeat infringers. If you believe that an account holder or subscriber is a repeat infringer, please follow the instructions above to contact the Company and provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer.

Accommodation of Standard Technical Measures

It is the Company’s policy to accommodate and not interfere with standard technical measures it determines are reasonable under the circumstances, i.e., technical measures that are used by copyright owners to identify or protect copyrighted works.

Policy With Regard To Non-Compliant Communications

The Company has discretion to handle non-compliant notices in whatever manner appears to be reasonable given the circumstances presented.

Submission of Misleading Information

The submission of misleading information of any sort in a notification or counter-notification submitted to the Company voids any claim of right made by the submitting party.

  • City America
  • 1-800-856-9870
  • Office Hours: Monday - Friday 9am-7pm EST